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We here at Omni Casino continue to pride ourselves in consistently being awarded for offering the best customer service in the industry. Our highly trained and friendly team stands ready to help, 24 hours a day, 7 days a week.
Don't hesitate to choose from amongst any of the methods below to contact our Customer Care Team. We welcome all of your questions, comments or suggestions.
Also be sure to consult our FAQ section for quick answers to frequently asked questions.
(*In an effort to better provide service, we kindly ask that you include your Account ID and Username when contacting us)
Email Support
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Questions about downloading, installation, functioning of the software, your promotions, passwords, technical support, deposits, withdrawals, etc
about PlayTech platform ... |
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MIGRATING FROM CRYPTOLOGIC PLATFORM: Questions about migrating from your old CryptoLogic software to the new PlayTech platform ... |
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Any comments or suggestions, you may have about our customer service or website. |
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Special help line for VIP Club members |
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All other issues |
*IMPORTANT* -- Many internet mail providers use Email Filtering to prevent their end users from receiving unsolicited email. To ensure you receive all of our customer related emails, be sure to Safe List our addresses. For details visit:
Safe Listing Omni Casino.
Telephone Support
Customer Care and Support representatives are also available via the following numbers.
Players Help Support
(Available 24 / 7)
Questions concerning your PlayTech casino account, software, deposit, withdrawals etc |
North American Toll Free
UK International Toll Free
International |
1-888-402-2058
0-808-120-3493
+ 632-756-7988 |
Migration Helpline
(Available 12PM GMT - 2AM GMT)
Questions concerning migration from CryptoLogic software to PlayTech Platform |
North American Toll Free
UK International Toll Free
UK International Direct Dial
International |
1-888-477-2239
0808 208 5 200
0207 788 3002
011-268-480-8980 |
FAX
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North American Toll Free Fax
UK International Toll Free Fax
International |
1-866-844-9373
44-8081203494
632-756-7989 |
Live Chat
Instantly contact a friendly customer care representative by using our Live Chat feature. Click the Live Chat link here, or the icon that appears on each page.
Note: The LiveChat feature is available 12PM GMT - 2AM GMT every day. For assistance outside of those hours, feel free to use our 24 / 7 email and phone alternatives listed above.
Rate our Customer Service
Our Customer Service Team continues to be recognized as the industry's best due in part to your suggestions and comments. We are continually looking for ways of improving our service offerings and therefore your input remains invaluable to us.
Please feel free to contact us with any complaints, comments, suggestions you may have regarding your customer service experience at
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